How much does shipping cost?
Our shipping fees are calculated by total order weight. Place your items into the cart and proceed to checkout to view your order shipping fee.
Where do you ship to?
All of our products are available for shipping within Canada.
When will my item arrive?
We suggest to allow 2-4 weeks for in stock items. Please note that you may receive multiple deliveries per order. Delays in shipping and delivery with our third-party partners can happen for various reason and are unfortunately out of our control.
When is my card charged?
All orders are charged in full at checkout.
Can I cancel my order?
Once you place your order you have 24hrs to cancel. After this time period a 15% restocking fee applies. Any custom-made items are not eligible for cancellation after 24hrs. Please refer to our RETURN POLICY for additional details.
What measurement units are used on this site?
All measurements are in inches unless otherwise noted.
Do you have a showroom?
No, we are currently only web based. Contact us at info@onthe45th.ca for more information on specific items.
What currency does your store operate in?
All prices are in Canadian Dollars.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale, we will honour the sale. We cannot apply discounts to transactions made outside of the promoted sale time frame.
Where are your products made?
We source our products from over 60 suppliers around the world that manufacture in the USA, Canada, Mexico, China, Vietnam, India, Belgium and more. If you'd like to know the origin of a particular product, please contact us.
Can I combine discount codes?
No. Discount and sale codes are only applicable for one discount per order.
The product name on the box I received doesn't match what I ordered?
We use over 60 different suppliers and often times product names would get repeated between them. To avoid confusion, we rename most products on our site to names unique to us. Some packaging may arrive with the supplier's product name on the box instead of ours. If you have any questions or want to double check, we're always here to help.